With the goal of determinedly improving the business investment environment, raising the Provincial Competitiveness Index (PCI), striving to reach 20-25th rank nationwide by 2024 and in the top 15 nationwide by 2025, on September 5, the Provincial People's Committee issued Official Dispatch No. 7595/UBND-CN requesting provincial departments, committees, and branches and People's Committees of districts, cities and towns to continue implementing Implement solutions to improve the PCI Index.

To continue to improve the business investment environment and enhance the PCI Index in the coming time, especially the indexes with reduced points and ranks, the Provincial People's Committee requires Departments, committees, branches and localities to continue seriously implement the tasks and solutions assigned by the Provincial People's Committee in the Project “Improve the business investment environment, enhance investment attraction efficiency in Nghe An province in the period 2021 - 2025" and related documents; proactively research the performance results of component indexs and grassroots indicators related to functions and tasks, seriously assess existing problems and limitations, and propose solutions to overcome them.

Regarding Fair Competition Indicator: The Provincial People's Committee requires continuing to disseminate and implement policies to support small and medium-sized enterprises according to the Law on Support for Small and Medium-sized Enterprises and Government Decrees. Disseminate information about guidelines and policies to support small and medium-sized enterprises in many forms and channels so that enterprises in the province can easily access them (especially on land, capital, etc.); promote the role of Associations, business associations, entrepreneur associations, etc. in disseminating and popularizing to enterprises; continue to maintain and improve the quality of conference, meeting and dialogues with unions, associations of businesses to grasp difficulties and problems and promptly consult and resolve them for enterprises.

Every year, organize conferences, seminars, and thematic training courses for small and medium-sized enterprises to improve administrative capacity, management, and information on policy and legal mechanisms related to investment and business activities in the province. The Provincial Tax Department and its affiliated Tax Branches organize training conferences and dialogues with taxpayers at least once a quarter, thereby grasping the difficulties and problems of taxpayers in the process of performing tax policies, recommendations and reflections on the performance of tasks and responsibilities of tax officials to have timely support and handling solutions.

Provincial press agencies, unions and business associations of the province enhance propaganda about the purpose and significance of improving the business investment environment and raising the PCI Index; Disseminate and introduce to businesses in the province to access the province portal and the  portals of state agencies to research and look up information, documents, policies and regulations related to enterprise operations and use of online public services; increase the use of online public services in submitting documents to resolve administrative procedures.

Regarding Land access indicator: Timely amend and supplement provincial regulations related to land to ensure compliance with the Land Law 2024 and Decrees guiding its implementation. Improve the quality and ethics of public service of cadres, civil servants and public employees performing tasks in the land field. Prioritize the appointment of qualified, experienced and well-behaved cadres in the application receiving and guidance department.

Effectively apply and exploit the Project to build a database on provincial land (funded by the WB); publicize and transparent administrative procedures on land, policies on compensation, site clearance, land prices, land funds, planning, land use plans, list of projects using land to organize auctions bidding and auction on the province portal and the portal of the Department of Natural Resources and Environment for enterprises and investors to easily access.

Develop a mechanism to create a reserve land fund and clean land fund managed by the State, especially for land areas in industrial cluster planning and project planning land areas in the list of projects calling for investment of province, land areas with high commercial value to increase land value and create conditions for investors to easily access land and accelerate project implementation schedule in a public and transparent manner through auctions and bidding.

Publicly announce planning of land areas reserved for enterprises in industrial zones and clusters; Support enterprises in finding premises to deploy production and business projects  outside of industrial parks and clusters. Prioritize the allocation of resources for site clearance in planned areas; Perform well the work of land recovery, compensation and site clearance, ensuring publicity, transparency and compliance with the law.

Regarding Government's dynamism and pioneering:  Promote the role and responsibility of leaders; innovate methods of leadership in a drastic, flexible and effective direction; organize and implement comprehensive and focused tasks; Assign tasks and responsibilities to specific organizations and individuals according to the motto of clear people, clear tasks, clear schedule, clear responsibilities and clear results.

Departments, branches, and localities are active, proactive, and flexible in evaluating and considering resolving related issues in their fields of responsibility with the legal framework, in order to create a favorable business environment for enterprises; promptly resolve difficulties, newly arising problems and unclear problems in the State's decisions and policies; propose breakthrough solutions to support enterprises. Newly arising problems and issues with unclear points in Central regulations must be promptly reported to the Provincial Leaders for their opinions and solutions in the spirit of quick resolution, creating a favorable investment and business environment for enterprises.  

In addition, improve the quality of coordination and information exchange between departments, committees, branches, localities and organizations and business associations in the province. Regularly check and supervise the resolution of difficulties and problems that enterprises have proposed, thereby building enterprise’s trust in their determination to improve the business environment and the spirit of petitioning the provincial government.

Enhance coordination with the Vietnam Confederation of Commerce and Industry (VCCI) to organize propaganda and training activities to raise awareness about improving the investment and business environment. Standardize the Department and District Competitiveness Index (DDCI) data to include the results of the DDCI index as one of the criteria for assessing the level of task completion of Party committees and heads of agencies and units every year.

Regarding Legal Institutions, Security and Order Indicator: Actively update the province's legal documents in a timely and complete manner into the national legal database system according to regulations, creating convenience for investors and enterprises in searching and applying. Continue to improve the role, capacity and operational efficiency of the judicial system and the State Legal Aid Center.

People's Courts at all levels focus on improving efficiency and quality in resolving and adjudicating cases and matters; ensuring the legitimate rights and interests of individuals and organizations; contributing to improving the investment and business environment in the province. Publicity, transparency, shortening the time for handling, resolving and adjudicating cases; improving the quality of court operations; Coordinate with litigation agencies to implement solutions to improve the quality of trials and resolve cases and matters...

Continue to effectively ensure political security and social order and safety in the locality. Strengthen the management of the area and subjects to prevent the occurrence of protection rackets of a gangster or mafia nature, threatening the legal activities of businesses in the area. Continue to implement solutions to improve the effectiveness of receiving, classifying and processing information about crimes; promptly receive and handle feedback from businesses related to the security and order situation and investment and production support.

Regarding unofficial Cost Index: Strictly implement the Directive of the Chairman of the Provincial People's Committee on enhancing discipline and administrative discipline, improving work efficiency in agencies, organizations and units in the province. Leaders of agencies and units regularly inspect and urge the implementation of assigned tasks, creating strong changes in the implementation of public duties; being proactive and exemplary in properly performing assigned duties and tasks; Take responsibility if officials under your management cause difficulties, troubles or harassment. Review, reduce and simplify unnecessary and overlapping administrative procedures; Instructions for implementing administrative procedures are clear, easy to understand and easy to implement in terms of processes, forms and number of documents, streamlining the number of focal points working with businesses and people.

Along with that, continue to promote digital transformation, build electronic government, digital government; Strengthen support and propaganda to the business community on online administrative procedures; with upgrading and improving technical infrastructure to facilitate the implementation of online administrative procedures. Propagate and disseminate information channels to receive, capture feedback and recommendations from investors and businesses on the National Public Service Portal, the Provincial Administrative Procedures Resolution Information System, the Provincial Electronic Information Portal, Electronic information portal of Departments, committees and localities.

Thoroughly grasp and require units when conducting inspection and examination activities for enterprises to have clear programs and plans; strictly comply with legal regulations and instructions of the Provincial People's Committee.

H.B (Collecting)